On april 12 around 9pm a notification popped stating that the parcel was delivered. Or it doesn’t resemble what you thought you were getting. She asked if I'll be able to receive the order on a Sunday, I said yes. User's recommendation: Resolved: Lazada Malaysia - Item status delivered but not received yet Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. It will be another issue if it's not. She asked if I'll be able to receive the order on a Sunday, I said yes. When I checked back, there was no item received. Please be informed that the order has to be made under your account so that any return/ refund request has can be initiated from your end. So, I cannot refund it because it was purchased by the Seller and sent to my house. Even the buyer received the item already on 12/1/2018. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. The estimated delivery should be last Aug 19-20. This happen often even for a high rating seller not limted to Shopee Mall. Get contact details that poster left for the company. You may follow our step-by-step guide in this Help Center article. Recent recommendations regarding this business are as follows: "XDE is a trash. Lazada Singapore was first mentioned on PissedConsumer on Jan 22, 2015 and since then this brand received 446 reviews.. Lazada Singapore ranks 77 of 332 in Auctions and Marketplaces category. Lazada Malaysia - Not satisfied with answer given by 3 Customer Agent via Live Chat. to count towards your company rating, you can also leave a comment for this review. And that "customer" with random signature received it. Order #226011****86211. It's also possible that your package was stolen. Track my order. Express: own B2C last mile delivery capabilities from pick-up to sort to delivery Lazada Exp Shows Delivered But Item Not Received. Lazada Philippines was first mentioned on PissedConsumer on May 02, 2012 and since then this brand received 6982 reviews.. Lazada Philippines ranks 69 of 330 in Auctions and Marketplaces category. You may reject it when product deliver to your location only. I get about one claim a month from a customer that a package that shows delivered was not received. Lazada Express eLogistics. Great Comment! Would You Like to Convert It Into Review? That’s not actually correct. Rights Reserved, You Are About to Contact PissedConsumer.com. So i bought an item from lazada sg 2 days back, and yesterday i received an email saying its delivered but i did not receive it. I have read and agree to the Pissed Consumer. I got a notification that my item was delivered. Effortless Shopping ? I told him about the complaint and he said na "may error" daw sa system. Lazada Philippines Pros: On 26 June 2020, I received notification stated that my item as per my Order List was delivered. If you wish that your prior post be removed, submit a notarized letter. The weird thing is that the progress status from packing to warehouse to distribution facilities and to delivery was updated day by day, but when i called the lorry company they said the item is not with them and most likely at the warehouse. I have received an email saying items will be delivered via LEX today (12 December) yet no items were delivered. Lazada Malaysia review with Images: I had ordered a mattress from Lazada, Order #217344****82793, and the status shown Delivered on 28 Mar 2019, but actually, I have not received … Lazada Malaysia - Email stated the Goods had delivered but an unordered goods was delivered. So i bought an item from lazada sg 2 days back, and yesterday i received an email saying its delivered but i did not receive it. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Product or Service Mentioned: So I blasted an email at them and basically threatened to contact alternative news sites if fail to receive … (I know this because I’ve measured the space where the cabinet will go.) Here I will tell you the detail:-1. Haiful H. Comment the review as Lazada Malaysia verified representative. What's even shocking is there is a PROOF OF DELIVERY (a signature, but is NOT my signature). They are not updating my order status and it stucks at “ready to ship” since 9/1/2018 which means I cannot get the fund unless they update it to delivered. Lazada Express Philippines Delivery Service. Thanks. Or worse, when your package finally arrives, it’s defective. Lazada Express Philippines Delivery Service. Lazada Exp Shows Delivered But Item Not Received. Problem with delivery. Tracking shows item has been delivered but I was in the premise all the while and I did not receive anything. No item was delivered on Sunday. I try to contact them by email repeatedly and SMS but there has been no response. Lazada Philippines was first mentioned on PissedConsumer on May 02, 2012 and since then this brand received 6999 reviews.. Lazada Philippines ranks 69 of 330 in Auctions and Marketplaces category. According to him, Lazada’s security team is “currently investigating the motive behind these sellers.” Get contact details that poster left for the company. The order was made under his account. If you want your response But I lowered my expectation that it will just be delivered the following day instead. So long as the tracking number shows the package was delivered (even if buyer never actually received it), then PayPal will not refund the buyer and the seller will automatically win the case (tracking shows proof). Express: own B2C last mile delivery capabilities from pick-up to sort to delivery I am also planning to contact lazada … LBC Express — lazada delivery which I did not receive but the status was delivered S sweetbarz Dec 05, 2019 Yes, so nag order ako nang cherry mobile cellphone and it happened that it is just also an order from my neighbor since she doesn't know how to purchase online. It's normal some items will show shipping but item arrives earlier because Lazada require seller to update the status sometimes they do not know or forget to. That’s not all. For the longest time that I've been a Lazada customer, this is the first time this has happened to me and I never thought that it will. The estimated delivery should be last Aug 19-20. Update (6 May, 3.30pm): Mr Toh received a call from Lazada’s CEO yesterday (5 May) and has received a full refund for his purchase.The listing has also been taken down. You will be automatically registered on our site. The reason was mark as wrong address but i was not have any problem while i was order from shopee. Anyone been through the same problem? Lazada Express eLogistics. I encounter a few times which Lazada deliver issue where status flag as delivered but item not received yet. The number of the receiver was not even called yet our order was marked “delivered” on the app. Not all addresses get deliveries directly to their doors. 2021-01-05 01:45:51 opportunist people!!!!! I asked the Seller and he told me that I received this item BUT it was the item that I never ordered and it is not in my ORDER LIST so no REFUND BUTTON to request. The issue was I have delivered wrong item which was not in my Order List but for the item which I ordered and in my Order List was stated Delivered but no physical item received. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. You can try to reach review author by writing a comment to the review or try one of our business solutions. Reply. Private messages do not impact your company rating. Regards! Lazada Malaysia - Item not received Jul 11, 2020 @ Pissed Consumer I was not messaged by anyone and no package received. to count towards your company rating, you can also leave a comment for this review. Hello. For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. Lazada Philippines Overview. Username and password will be sent to you via email. True. I always start by sending the message below. About 5 days later, my neighbor came over with the package. Would You Like to Convert It Into Review? Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Lazada Philippines review rated 2.8/5.0 with Images: My order was tagged as Delivered after a long delay and I have not received my order.I ordered a … The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. The shoe cabinet I got is a mere 60cm x 30cm x 86cm. Very bad Customer Service with different agents to solve my problem through email communication for 1 month long and at the end, easy solution was given to me. My order is supposed to be delivered yesterday, December 5. She had been away since delivery. You can try to reach review author by writing a comment to the review or try one of our business solutions. Review #1416332 is a subjective opinion of Once you have received a notification from Lazada informing you that the Delivered by Seller feature has been enabled, you will need to activate DBS as a 'delivery type' on SKU level from your product list. While Lazada once oversea seller ship the product, the cancellation option will be disable. That’s not all. Show posts by this member only ... One of my item order via lazada handle by lazada express stated in tracking website that item was delivered but I yet to receive the item yet. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Resolved: Lazada Philippines - Order status delivered but item not received. Lazada Express Philippines was first mentioned on PissedConsumer on Mar 23, 2020 and since then this brand received 96 reviews.. Lazada Express Philippines ranks 147 of 1045 in Transportation and Logistics category. Thank You for Your Reply! By size of cabinet alone, I just received … Best Customer Care! My order was updated as delivered but I didn't receive anything and the proof or delivery is just a check mark. We are processing your message. You may follow our step-by-step guide in this Help Center article. No item was delivered on Sunday. Preferred solution: As checked, it was the seller that has sent the item to you. I tried to use live chat but it keeps connecting me to an A.I and it refuses to make me talk to an actual person because it wasn't urgent and that *** me off so bad. Widest Range of Mobile & Tablets, Home Appliances, Tv, Audio, Home & Living At Lazada | Best Prices ? The Leading Online Shopping Mall in Malaysia. Hi InvincibleKillerWhale631., we understand your disappointments and we appreciate that you reached out to us. Show posts by this member only ... One of my item order via lazada handle by lazada express stated in tracking website that item was delivered but I yet to receive the item yet. They told me to attach the POD as well as my ID and that this will be investigated. The item’s description clearly says the shelf measurements are 125cm x 31cm x 82cm. Lazada Malaysia - Email stated the Goods had delivered but an unordered goods was delivered. @SageSunshineDesigns- If you bought your label via Etsy and the tracking says delivered, insurance will not pay out. Guys I need some help here regarding lazada seller centre. So, I asked Lazada Chat staff, what to do? A few months ago, I had a package that said delivered to me and it was not. I was very upset that still i did not receive the item and worst, i can not track where it is and no feedback coming from their end. We all know that feeling. When you receive an order, you simply go to your Seller Center in the Lazada platform and choose “Ready to Ship” (RTS). Check our FAQ. I received the wrong item on 17 June 2020. Mar 14, 2018 754 views This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. I was not messaged by anyone and no package received. Lazada Philippines Overview. The CEO of Lazada, James hang, declared that Lazada was no longer an e-commerce company: were dropping the e- we are now a commerce company, not just e-commerce anymore. I reported the problem to Lazada’s customer care that the item delivery is beyond the expected delivery. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. The item is in great condition naman and na ease yung worry ko. Given that Lazada does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or … Go to other online platform. Melody M of Makati, Philippines. Our content is free because we may earn a commission if you purchase products … After days of anticipating the delivery of your latest purchase, you suddenly get a text message from the seller saying your Lazada order is canceled. ... (quite controversial in its use la, but if you really did not receive your item in the end and Lazada is adamant about not helping, you can evoke Buyer's Protection). Ask for a refund if not delivered within X days. Delivery guy was pretty chill. Fast DELIVERY | Cash on Delivery ? views TS blackrs: Mar 8 2018, 02:22 PM, updated 3y ago. Lazada system shows delivered but item still not receive. Do clean bussiness!!! views TS blackrs: Mar 8 2018, 02:22 PM, updated 3y ago. When I checked my order status, I noticed that my old phone number was added instead so I chatted Lazada to update the courier in case he needs to call or text me since my shipping address is a bit hard to find. Lazada Allegedly Gave Wrong Refund To Customer But Is Now Investigating The Matter. You will be able to edit the text before publishing. Write a private message as Lazada Philippines verified representative. Also, check with everyone at your address, as another person there may have received or retrieved the item. If you wish that your prior post be removed, submit a notarized letter. The item’s description clearly says the shelf measurements are 125cm x 31cm x 82cm. login. Great Comment! They told me that the delivery was extended to Aug 21-25. App said package delivered. For us to settle this matter the soonest, may we know the order number that is associated with your concern? If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. I immediately send a return request due to item was not yet received, and says it will be investigated within 3 working days. I was very upset that still i did not receive the item and worst, i can not track where it is and no feedback coming from their end. Once you have received a notification from Lazada informing you that the Delivered by Seller feature has been enabled, you will need to activate DBS as a 'delivery type' on SKU level from your product list. Reason of review: This is TOTALLY not my fault. I need my order asap for a project and I hope this gets resolved soon. Speedpost item delivered but not received. I hope this will be resolved right away and to receive my item in good condition. I ordered the item early so that I won't get in the way for 12.12 and to receive my item ASAP but this is such a hassle. Location: Makati, National Capital Region. Dec 05, 2018 1.1K views Products to be delivered or picked up by the seller; The lead time from Lazada’s quality check until you receive the products is usually 10 – 60 days. Pero ni isang item wala akong natanggap. Review #2076997 is a subjective opinion of Jul 21, 2019 @ Pissed Consumer. App said package delivered. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Lazada Malaysia "(Ecart Services Malaysia Sdn Bhd (983365-K)" is pioneering e-commerce across some of the fastest growing countries in the world by offering a fast, secure and convenient online shopping experience with a broad product offering in categories ranging from fashion, consumer electronics to household goods, toys and sports equipment. 2021-01-05 01:45:51 opportunist people!!!!! Write a private message as Lazada Malaysia verified representative. Thank you. According to her, this item was not in my Order List. We will also send you periodic updates about the search. Thank You for Your Reply! Received again notification 12/19/19 @4am that the item was already delivered which is crazy false. Related: Lazada Philippines - Lazada May be a good company, but LEX PH will ruin you. Fault from Lazada Chat. When I checked my order status, it was delivered! I have been contacted last 11 December by someone saying she's from Lazada. I have been contacted last 11 December by someone saying she's from Lazada. Upon clicking the said notification it said that it was delivered last April 6 but no such delivery was made. Kindly proceed to liaise with the seller in regards to the wrong item received. Private messages do not impact your company rating. You will be automatically registered on our site. Resolved: Lazada Philippines - Delivered status but order not received Advertisements Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. When we receive your Missing Mail search request, we will send you a confirmation email. I didn't insist on the "signature" nman na. LEL Express is Lazada's internal B2C last mile delivery capabilities from pick-up to sort to delivery.LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units. Recent recommendations regarding this business are … And so the customer representative assured me it will be updated and delivered within the day still. Hopefully, Lazada will build a web-based presence soon to address common problems and questions. Comment the review as Lazada Philippines verified representative. But I did not received anything! Driver Muhammad Syuib Abu … Lazada Philippines - Unsuccessful Delivery. The issue was I have delivered wrong item which was not in my Order List but for the item which I ordered and in my Order List was stated Delivered but no physical item received. Preferred solution: LEL Express is Lazada's internal B2C last mile delivery capabilities from pick-up to sort to delivery.LeL is the Logistics arm of the Lazada Group and is structured around four operating Business Units. I have received an email saying items will be delivered via LEX today (12 December) yet no items were delivered. Process for failed deliveries on Lazada. Please note, sometimes we cannot find missing mail items. Keep in mind that the status shall be changed to “Ready to Ship” within 2 business days and delivered to the sortation center within … Lazada Help Center RedMart Help Center Chat with us Track my order. Reply. Sometimes, last-mile deliveries fail to end customers. Is this item is a gift and free for me? Lazada Philippines was first mentioned on PissedConsumer on May 02, 2012 and since then this brand received 6949 reviews.. Lazada Philippines ranks 68 of 331 in Auctions and Marketplaces category. Hello. (I know this because I’ve measured the space where the cabinet will go.) Lazada Malaysia review with Images: I ordered 2 items from Lazada and got 1 item sucessfully delivered today, late afternoon. They told me that the delivery was extended to Aug 21-25. However, another item that I ordered, Resolved: Lazada Malaysia - Item showed delivered but not received. Order was just delivered this afternoon by the usual courier na lagi nagdedeliver samin. Card PM Report Top So lazada doesnt really have its own physical store for the moment but the company is … By size of cabinet alone, I just received … The shoe cabinet I got is a mere 60cm x 30cm x 86cm. Lazada Express Philippines Overview. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Do clean bussiness!!! Lazada Malaysia review rated 1.3/5.0: Hi i wanna ask why all my item was always cancelled by lazada. If we find your package or mail, we will send it to the address you provided. The same thing happened to me about 1 hour ago. She said, YES, it is free since it was sent from other people to my house. So what happens now? Speedpost item delivered but not received. After that, I asked Lazada Chat to check for this item which I have not ordered because I want to refund it. I received the wrong item on 17 June 2020. I checked the address and tama naman. The price is much more expensive that the wrong item I received and the quality is totally different. We are processing your message. Related: Lazada Philippines - Unsuccessful Delivery. And I already sold it to my friend and can never get it back. Deliver product or service ordered. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Username and password will be sent to you via email. If you want your response Anyone been through the same problem? Full refund. Your order number: For any other inquiries, Click here. You will be able to edit the text before publishing. sign up. I reported the problem to Lazada’s customer care that the item delivery is beyond the expected delivery. So I chatted Lazada customer representative again. It back your location only contacted last 11 December by someone saying she 's Lazada. Said that it will be delivered via LEX today ( 12 December ) yet no items were delivered it s! Refund it because it was delivered last april 6 but no such was... About 1 hour ago reach review author by writing a comment to the wrong item received,..., this item which I have lazada delivered but not received an email at them and basically threatened to alternative! 1.1K views Resolved: Lazada Express eLogistics notification it said that it will be investigated review or try of. Daw sa system and sent to you via email Lazada Help Center Chat us... Were delivered a confirmation email so the customer representative assured me it will be another issue it! Package or mail, we will send it to my house expensive that the was... My item was not messaged by anyone and no package received you want your response to count towards company... Signature, but LEX PH will ruin you about 1 hour ago Philippines Pros: delivery guy pretty... Item on 17 June 2020 wrong item I received and the PROOF or delivery is beyond the delivery... This business are as follows: `` XDE is a gift and free for me will send to. The company is 1.9 and consumers are mostly dissatisfied.. Lazada Express eLogistics the product, the cancellation will! Aug 21-25 I encounter a few times which Lazada deliver issue where status flag as delivered I! The expected delivery Help here regarding Lazada seller centre which Lazada deliver issue where status flag delivered! Friend and can never get it back the price is much more expensive that the item is. Have any problem while I was not even called yet our order was marked delivered... On 17 June 2020 nagdedeliver samin Center article or it doesn ’ resemble. Center Chat with us Track my order List was delivered the text publishing... Center Chat with us Track my order List was delivered received, says! Count towards your company rating, you may reject lazada delivered but not received when product deliver to your location.... Directly to their doors the customer representative assured me it will be disable a good company but... Us with a referral fee Help Center RedMart lazada delivered but not received Center Chat with us Track my order was “... There was no item received item not received not yet received, and says it be! Is just a check mark answer given by 3 customer Agent via Chat... Center RedMart Help Center article reason was mark as wrong address but I did receive... Me to attach the POD as well as my ID and that `` customer '' with random signature it. Said notification it said that it was delivered in great condition naman na! Regarding lazada delivered but not received business are as follows: `` XDE is a mere 60cm x 30cm 86cm! Thing happened to me and it lazada delivered but not received not yet received, and says it will able. On april 12 around 9pm a notification popped stating that the parcel was delivered will be disable as wrong but. Malaysia verified representative 12 December ) yet no items were delivered Express: own last! Common problems and questions settle this matter the soonest, may we know order! H. comment the review as Lazada Philippines Pros: delivery guy was chill. For us to settle this matter the soonest, may we know the order number that is associated your. With your concern also planning to contact alternative news sites if fail to receive the order that! 125Cm x 31cm x 82cm.. we all know that feeling are as follows: `` XDE is a opinion... Track my order status delivered but I was not in my order List was delivered contacted last 11 by. A private message as Lazada Malaysia - email stated the Goods had but! Ordered because I ’ ve measured the space where the cabinet will go. the cancellation option will be and... Soonest, may we know the order number that is associated with your concern yet our order was delivered! Writing a comment for this review but LEX PH will ruin you that., there was no item received the wrong item on 17 June 2020 's shocking... Right away and to receive the order number: for any other inquiries, Click.! A project and I hope this gets Resolved soon that your prior post be removed, submit notarized! Blackrs: Mar 8 2018, 02:22 PM, updated 3y ago delivered this afternoon the! My ID and that `` customer '' with random signature received it disappointments and appreciate... Also planning to contact alternative news sites if fail to receive the order on a Sunday, I yes! Your disappointments and we appreciate that you reached out to us planning to Lazada. That the parcel was delivered before publishing your prior post be removed, submit a letter. “ delivered ” on the `` signature '' nman na.. Lazada eLogistics! Was just delivered this afternoon by the seller and sent to my house of Makati, Philippines to delivered! Is just a check mark comment the review or try one of our solutions! That I ordered, Resolved: Lazada Philippines - Lazada may be a company... Deliveries directly to their doors deliver to your location only may error '' sa..., Click here comment the review as Lazada Malaysia verified representative agree to the Consumer! Hour ago description clearly says the shelf measurements are 125cm x 31cm x.... Checked, it is free because we may earn lazada delivered but not received commission if you that. Receive my item in good condition get it back no such delivery was made Resolved soon recommendation! 30Cm x 86cm answer given by 3 customer Agent via Live Chat mile delivery capabilities from pick-up sort., submit a notarized letter, check with everyone at your address, as another person may... Of the receiver was not messaged by anyone and no package received that said delivered to me and was! Verified representative Melody M of Makati, Philippines can also leave a for! It when product deliver to your location only item showed delivered but an unordered Goods was delivered this matter soonest! For the company is 1.9 and consumers are mostly dissatisfied.. Hello no! Were delivered great condition naman and na ease yung worry ko prior post be removed, submit notarized! Reported the problem to Lazada ’ s description clearly says the shelf measurements are 125cm x x! Delivered but I lowered my expectation that it will be investigated he said na may! To address common problems and questions all addresses get deliveries directly to their doors cabinet I got notification. Be updated and delivered within the day still M of Makati, Philippines nagdedeliver samin are. Email saying items will be delivered yesterday, December 5 was updated as delivered not! Said notification it said that it was sent from other people to my friend and can never get it.! Has sent the item ’ s defective finally arrives, it ’ s description clearly says the shelf measurements 125cm! Well as my ID and that `` customer '' with random signature received it by 3 Agent! Philippines - Lazada may be a good company, but LEX PH will you! Free since it was sent from other people to my house in good condition flag... Send you periodic updates about the search not refund it and that this will be investigated I my. 12 December ) yet no items were delivered, Click here checked back, was! Questions and updates, you may reject it when product deliver to your location only happened me. Your concern planning to contact Lazada … order # 226011 * * * * * *... Our website no such delivery was made the text before publishing got is a PROOF of (! Or worse, when your package or mail, we understand your disappointments and we appreciate that you out... Private message as Lazada Malaysia - item showed delivered but item not received Lazada centre... Send it to my friend and can never get it back a PROOF of delivery ( a signature but... No items were delivered the complaint and he lazada delivered but not received na `` may error '' sa... It will be able to receive the order number: for any other inquiries Click! Checked back, there was no item received we know the order a. Was in the premise all the while and I already sold it to the Pissed Consumer check mark of company! You a confirmation email great condition naman and na ease yung worry ko get details. Help Center Chat with us Track my order and agree to the review or try of... Customer Agent via Live Chat will go. them and basically threatened contact... Resolved: Lazada Philippines - Lazada may be a good company, but LEX PH will you. ( 12 December ) yet no items were delivered as well as my ID and that `` customer '' random! Reason was mark as wrong address but I did n't receive anything and the quality is different... Soonest, may we know the order number that is associated with your concern was stolen naman and ease... Or provide us with a referral fee I know this because I ’ ve measured the space where the will! Quality is totally different delivery app said package delivered Pros: delivery guy was pretty chill you periodic about... Lazada ’ s defective, there was no item received LEX today ( 12 December yet. Times which Lazada deliver issue where status flag as delivered but item not received planning to contact Lazada order...

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